Since 1997, Association Partners has managed condo, town home, and single family home owner associations. Our unique approach to association management distinguishes us from other management companies.
Whether your Association is currently self-managed, transitioning from developer run to homeowner controlled or is just in the market for a better management firm, we offer a full array of service programs that can be customized to fit the needs and budget of any association.
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Interview Q&A
How long have you been in business?
Association Partners was founded in 1997.
What is your primary product or service?
Association Partners is a premier provider of management services to condo, town home, and single family homeowner associations.
How do you differentiate yourself from other businesses in your category and area?
Our mission is to be your Association’s sole business partner in its management and financial success, as measured by increased property values. This will be achieved by providing, first and foremost, the best business management consultation services. And secondly, by providing stellar service in the traditional areas of general and property management. ASSOCIATION PARTNERS’ two-pronged approach uniquely differentiates us from our competitors. Our primary focus is assisting board members to be better managers of their Association’s assets.
Why is this important? Because Board members are responsible for managing a business… the business of improving homeowner equity.
As your management firm, we are more than just property managers. We would assign a team of three specialists to manage the governance, operational and financial affairs of your Association. An experienced, college degreed Association Manager would lead the team and be ultimately responsible for the management of the Association. He/she would be assisted by a Financial Services Manager who would be responsible for ensuring the timely and accurate payment of Association invoices and the collection of owner assessments. The third member of the team would be a Resident Services Manager, who would be the primary contact for residents with service requests as well as interfacing with the Association’s approved vendors and employees, if any, to ensure timely and quality completion of work orders.
Which areas do you service?
Association Partners currently services associations in Du Page County, Will County, and Cook County.
What are your hours of operation?
Our business hours are Monday through Friday 8:30 am to 5:00 pm, at which time our Resident Services Center is staffed with Managers to help owners and residents with their questions and service requests.
After hours our voice mail system accepts service requests from owners with an emergency calling feature, which can be activated by a caller to report an immediate threat to life or property. The on-call manager is automatically brought on the line to assist owners in need.